We take inbound calls in

Romanian
Bulgarian
English

From Czech Rep.
From Slovakia
German
From Austria
From Germany
Hungarian
Italian
Polish
Russian

Locatii si contacte

Romania
Dan Cotenescu
FR RO EN

Manager

Product manager and supervizor of the platform


Dragos Zmarandache
EN RO

Client Service Manager

Manages the client service operators


Gabriela Danescu
EN RO

Client Service level 2

Requests for assistance from Romanian users; transport incidents


Ana Neatu
EN RO

Client Service level 1

Requests for assistance from Romanian users; payment incidents

Dragos Vizireanu
RO EN

Client Service level 1

Requests for assistance from Romanian users; payment incidents

Loreta Doni
IT RO RU

Client Service level 1

Requests for assistance from Romanian users; payment incidents

Eugen Alexandru
DE RO

Client Service level 1

Requests for assistance from Romanian and German users; payment incidents

Florin Tudorache
RO EN

Client Service level 1

Requests for assistance from Romanian users; payment incidents

Roxana Dumitrescu
TR RO

Client Service level 1

Requests for assistance from Romanian users; payment incidents

Puskás Vilmos
HU RO EN

Client Service level 1

Requests for assistance from Romanian and Hungarian users; payment incidents


Andreea Cioceanu
EN RO

Sales&marketing coordinator

Sales and marketing projects and campaigns

Raluca Apostolescu
FR RO EN

Sales&marketing coordinator

Sales and marketing projects and campaigns

Madalina Sterian
EN RO

Sales&marketing coordinator

Sales and marketing projects and campaigns

madalina.sterian@bursatransport.com


Gratiela Botusan
RO

Customer care operator

Tele sales on Romanian companies

Elena Cojocaru
RO EN

Customer care operator

Tele sales on Romanian companies


Daniela Alina Pocris
RO

Manager Assistant

Bank account operations and manual invoicing

Bulgaria

Zhivko Rachev/ Живко Рачев
FR RU EN BG

Office Manager

Office manager and field sales


Eleonora Bogdanova
RU BG EN

Customer care operator

Requests for assistance and telesales toward Bulgarian users

Hungary

Tamás Kádár
HU EN

Country Manager

Office manager and field sales


Nándor Loyola
EN HU ES

Customer care operator

Requests for assistance and telesales toward Hungarian users

Zoltán Gábori
HU EN DE

Customer care operator

Requests for assistance and telesales toward Hungarian users

Poland
Maciej Sek
PL EN

Customer care operator

Requests for assistance from Polish users